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Baxter

Baxter – Customer Success Story Service Cloud

The Global Customer Support program was a business transformation program executed through a partnership between Supply Chain and Information Technology. The goal was to align customer service with the customer expectation for self-service and bring business value through cost reduction and generation revenue enablement

Biocartis

Biocartis – Customer Success Story Sales

Biocartis needed a solution in which they could maintain all their Sales activities because these were stored in different places. Together with Biocartis we build strong solution with CPQ module. An elegant solution which gives Sales representatives the ability to work from their smartphones

Umicore

Umicore Customer Success Story

Umicore Precious Metals Canada (UPMC) has a lot of millennial customer who want quick reaction and a digital platform for order taking. In order to solve this business case, UPMC needed to connect their internal systems, provide a smooth customer friendly process which could be re-used across the rest of the Umicore group.

North sea port

North Sea Port Customer Success Story

The centralized management of unique contact and stakeholders management information and the central management of requests for advice where at the base of MS Dynamics 365 implementation at North Sea Port.