The Johnson & Johnson CRM platform was built on requirements fully prioritized by the business in an agile way, which resulted in a high adoption rate. Today, more than 15.000 users are using the system in 35+ countries.
The Global Customer Support program was a business transformation program executed through a partnership between Supply Chain and Information Technology. The goal was to align customer service with the customer expectation for self-service and bring business value through cost reduction and generation revenue enablement
Biocartis needed a solution in which they could maintain all their Sales activities because these were stored in different places. Together with Biocartis we build strong solution with CPQ module. An elegant solution which gives Sales representatives the ability to work from their smartphones
This Global Medical Device company was seeking advice to manage different aspects of their CRM Portfolio and Roadmap.
