Solution Architect

What we are searching for

As a Solution Architect you will be part of our practices. The biggest part of your day will consist of assisting and consulting our clients on their various Customer Experience initiatives.

Your responsibilities include:

  • being part/leading of a project team
  • working closely with the customer understanding their business needs and translating that to the features of the crm package.
  • building and delivering solution design documents that can be the basis of the building of the crm solution.
  • provide guidance in other technical areas of the project as well (data migration, integration, …)
  • participating in all phases of the project, working closely with the project manager and share accountability for the delivery of the project.
  • assisting customers with questions which come up during the project
  • being experienced/certified in the platform. staying on top of the latest releases.
  • be a role model for the younger colleagues in the company. provide guidance/coaching by sharing own experience and knowledge to the team.
  • being present on communities, be known and actively participate.
  • being open and give feedback for improving our internal processes

Our ideal candidate:

  • flexible and independent
  • passionate and committed
  • driven and motivated
  • eager to stay on top of latest crm trends
  • pro-active and communicative
  • willing to travel (30%), mainly europe
  • minimal bachelor degree
  • team player
  • strong communication skills (nl, en, (fr))

What we offer you

The compensation package we offer is in line with our culture where reward & recognition is both based on the company and the indivual’s growth. These benefits include:

  • gross salary
  • net allowance
  • variable salary (based on individual and company criteria)
  • company car
  • laptop
  • insurances

Aside from this we also provide a lot of indirect benefits (e.g. year end gifts, team building activities, yearly skitrip, …)

We are expanding!