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Public Sector

The digitization of our society is moving full speed ahead. Almost every citizen is digitally active and expects the same from companies and governments it interacts with. To manage this new, digital way of working, governments need the right tools. Dynamics 365, in combination with the power of Office 365 can help governments achieve three key objectives:

Title

Citizen Value Creation

Provide higher levels of service to citizens by streamlining interactions, empowering citizens and increasing transparency.

Title

People-Centric Productivity

Increase workload efficiencies for staff by automating tasks, centralizing data and enhancing business intelligence.

Title

Government Cost Management

Manage the cost of governing more proficiently and accomplish more with less by adopting tools that quickly integrate with existing infrastructure, enhance usability, and provide insight into current systems.

The architecture of a government consists of 3 layers

Frontoffice

The Frontoffice enables all communications with citizens, companies and organizations.

Midoffice

is the link between the Frontoffice and the Backoffice. It contains the Case Management and Documents Management functionality and ensures integration with the authentic sources and backoffice systems.

Backoffice

The Backoffice consists of all sector specific systems.

C-Clear Partners has enabled the power of Dynamics 365 and Office 365 (SharePoint, Outlook, Teams, Skype) to build a platform which supports the Frontoffice and Middoffice functions and is able to integrate easily with different Backoffice systems. Some of our solutions which are part of this architecture:

Portal Solution for Citizens, Companies and Organisations based on Microsoft Portals
Configurable Process Manager to set up and manage dynamic business processes and support flexible Case Management
Integrated Post Registration
Document Management solution supporting the necessary metadata and security requirements
Meeting Management
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Look at a case
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