C-Clear Partners focusses on improving your customer engagement processes. We achieve this by concentrating on 4 pillars: Shaping your Customer Strategy and transforming it into an actionable plan based on your business objectives. Creating your customer facing processes and designing state-of-the art customer platforms. Managing and improving your processes once they are live. Last but not least, we have a dedicated team of experienced consultants who can guide our customers during large CRM implementations.

Shape

Every company knows how to create its Customer Strategy. But translating this strategy into a roadmap, which can be used to implement the processes and platforms, turns out to be very difficult. In order to facilitate the creation of the roadmap and shape your customer vision into an actionable plan, C-Clear Partners has built a solid shaping framework.

Create

Once the CRM strategy, roadmap and business objectives are clearly defined, we are able to create the solution. We have all the resources in house to deliver a CRM project from A to Z: Project Manager, Functional Lead, Change Manager, Technical Architect, Developer, Integration Expert.

Manage

Once a project is delivered and your solution is up and running it is absolutely crucial to manage and improve your platform so that it actually delivers its full potential for your business. To make sure this is possible we deliver the required knowledge and technical skills to support, maintain and improve your platform, all managed via a robust support framework which can be tailored to your specific needs.

Guide

C-Clear Partners understands that managing large CRM programmes is an expertise which is not always easy to acquire within your own company. We can provide you consultants with the right experience and skills who are able to take ownership of key positions within these projects. We can partner together with you as “internal resources” and will engage with your CRM integrator to make sure your CRM project is successfully delivered and customer success is achieved.

Our Expertise

Our joint experience in implementing CRM projects spans more than a decade and several different industries. Our focus though lies mainly in the following sectors: Life Sciences & pharma, Public Sector and Manufacturing.

Life Sciences & pharma

The life sciences industry is facing many challenges nowadays: regulatory hurdles, increased competition from generics, budget deficits, market access limitations, payer pressure on prices, increased workload of physicians, … How can CRM help to meet the challenges of the rapidly changing life …

Public

The public sector is undergoing a drastic transformation nowadays: citizens expecting better and more responsive services, shrinking financial resources, workplaces which are not optimal, … How can CRM be a game changer in this evolution? CRM can help governments, cities, communities and administrations…

General

In today’s competitive marketplace finding new customers, retaining existing customers, working with the right dealers and managing them in the right way have become essential business activities for manufacturers. How can CRM help manufacturing companies? By incorporating the dealer network within the CRM platform …

Our trusted partners

In order to drive our customers’ success in their respective markets, C-Clear Partners has built strong partnerships with the key CRM solution vendors. Our selected CRM solution vendors are the best in the market. These partnerships allow us to stay on top of the latest developments in the CRM landscape. We ensure that our clients receive state-of-the-art and future-proof products and solutions.

Atom ideas is an associate company of C-Clear Partners. We share their knowledge, values and offices, resulting in a very valuable collaboration for our customers. Atom ideas is specialized in Marketing automation.