Solution Architect

What we are searching for

As a Solution Architect you will be part of our practices. Most part of your day will be assisting and consulting our clients on their various Customer Experience initiatives.

Your responsibilities include:

  • Being part/leading of a project team
  • Working closely with the customer understanding their business needs and translating that to the features of the CRM package.
  • Building and delivering solution design documents that can be the basis of the Building of the CRM solution.
  • Provide guidance in other technical areas of the project as well (Data migration, integration, ...)
  • Participating in all phases of the project, working closely with the Project Manager and share accountability for the delivery of the project.
  • Assisting customers with questions which come up during the project
  • Being experienced/certified in the platform. Staying on top of the latest releases.
  • Be a role model for the younger colleagues in the company. Provide guidance/coaching by sharing own experience and knowledge to the team.
  • Being present on Communities, be known and actively participate.
  • Being open and give feedback for improving our internal processes

Our ideal candidate

  • Flexible and Independent
  • Passionate and Committed
  • Driven and Motivated
  • Eager to stay on top of latest CRM Trends
  • Pro-active and Communicative
  • Willing to Travel (30%), mainly Europe
  • Minimal Bachelor Degree
  • Team Player
  • Strong communication skills (NL, EN, (FR)) 
What we offer you

The compensation package we offer is in line with our culture where reward & recognition is both based on the company and the indivual's growth. These benefits include:

  • Gross salary
  • Net allowance
  • Variable salary (based on individual and company criteria)
  • Company car
  • Laptop
  • Insurances

Aside from this we also provide a lot of indirect benefits (e.g. year end gifts, team building activities, yearly skitrip, ...)